Customer Service

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Size Chart

Returns & Exchanges

Returns and Exchanges

  • Returns/exchanges can only be made on full price merchandise that are in their original condition. All tags must be attached and garment must be returned in it's original polybag.
  • Returns/exchanges can be made within 14 days of receiving the item. Please note that original shipping cost will not be refunded. 
  • We will only provide shipping labels for damages and exchanges. Otherwise, customers are responsible for return shipping costs
  • All sale items can be returned for store credit only.

    Any questions or concerns please don't hesitate to reach out to us at minuetapparel@gmail.com

    Shipping

    Shipping Policy

    • Please allow 1-3 business days for us to process and ship your order. Any orders created late Friday through Sunday will be processed on the following Monday.
    • Shipping is available for continental US only (This excluding Alaska, Hawaii and Puerto Rico).
    • Shipping is free on all orders over $150.00. This will automatically be applied at checkout.
    • We ship USPS Priority Mail, all orders should be received within 2-4 business days.
    • We will send you a confirmation and tracking information email once your items have shipped and are on the way.

    If you have any questions or concerns, please reach out to us at minuetapparel@gmail.com

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    FAQs

     

    Can I return a product if I change my mind?

    Yes, you can. We want you to have complete satisfaction when shopping with us. That is why we provide a 14-day return and exchange policy on most items. Click the Shipping and Returns at the bottom of the page for more information.

    When can I expect my refund?

    We will provide a refund immediately upon the return of the product. However, bank providers may take 3 to 10 business days to process the refund into the original mode of payment.